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I was told that the fee was $4.99. In plain language the New aol gold sucks. If I have to pay I don't want to see ads all over my mail, reading or when I'm writing. Send to later folder is all messed up. It seems to crash more & runs slower. After using aol for 26 yrs...
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Anonymous
Mary Beth ONeill

Totally true!! This should be directed to a governmental agency for review! You are held hostage as they freeze your AOL account...

Anonymous
Leonor Guy

I totally agree...for the last 2 months I haven't been able to read my emails using Gold...none of them. I can send mail, but that's it...and of course, all the stupid ads tha...

#1057836
Reply to reviews

Aol Gold is a new aol service that I was forced to give up my old aol account and get the new AOL for a small monthly fee. Unfortunately I am very much disappointed. It is very slow to sign in, emails open as blank and it freezes up all the times. I am very much...
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Anonymous
rotto5

aol gold freezes upon logging out each and every time.

Anonymous
david a raymond

I also had to begin paying for aol and it has been nothing but a nightmare I am looking for other email addresses as soon as ican I will cancel aol

#1048024
Reply to reviews
I am so happy to read these reviews of AOL DESKTOP GOLD. This is the worst program every...I feel I'm back in the dark ages. Like so many, I've been using AOL for over 20+ years. AOL Desktop 9.8 was fine (except for the ads). I like the feature of saved emails folders....
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Anonymous
Capt Ahab

I have been with AOL for 25 years. This Gold software is garbage. AOL bring back the last version 9.5 or I will cancel my subscription.

Anonymous
TRL

AOL Desktop Gold (and associated customer service) is a complete fraud and it's time for a class action lawsuit. I also suspect some of the malicious "internet alerts", slugg...

1.0
I didn't like
  • Aol desktop gold
#1070677
Reply to reviews

I was force to either accept the new software or surrender my account seeing that my software package was being eliminated. The $3.99 monthly fee seemed reasonable, little did I know that it would be an entirely new network that doesn't inter act with the old AOL...
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Anonymous
Anonymous

I agree, it is slow as a snail & is always locking my computer up.

Anonymous
Anonymous

Agree.I am paying to reboot all of the time for freezes plus email is a mess now. To delete one email now means deleting 3-4. It just does it.I think I'm goiung to have to be ...

1.7
#1048514
Reply to reviews
So, I log on earlier today and see that my Favorite Places are now arranged alphabetically and I don't see where I can change them back to the way they were. If I wanted them arranged this way I would have done it myself. AOL Gold is by far the worst program I have. I...
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Anonymous
Pissed

AOL keeps resetting and moving my google.....I know this is because they don't support it. They also rearranged all of my favorites into alphabetical order.........Why in the ...

Anonymous
japfeif

Mine too! Woke up this morning & all my favorites were alphabetized! In addition, all the folders are arranged first, then after them all my individual sites. And everything i...

#1144256
Reply to reviews
Since being forced to upgrade to AOL Desktop Gold, experiencing problems. On 2 occasions, our favorite places disappeared. After several restarts, they returned. Also, the "Manage" button is missing from the Favorite places. There is only Go, New, Edit, Delete. When I...
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Anonymous
schleply

having to delete program and download aol gold daily just to get to my e mail is a royal pain! what is wrong with this program????? Only started having problems when I decided...

Anonymous
JeanOBrien 1

I agree with all of the above. I am very dissatisfied with aol desktop gold. I have had aol since the 1980s Not problems. Now...every day there is a problem.

#1128792
Reply to reviews
Takes forever to log on. Everything you used to do in a second now takes forever. Hate hate hate AOL Gold and they expect me to pay for it?. I have been an AOL user since 1994, but they will lose me now if this is the way it will stay. Hate, hate, hate AOL GOLD. Don't...
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Anonymous
latemm

is AOL Gold slow in a computer because there are 2 versions?because my other computer is fasterwhat can i do about slow computer

Anonymous
John W

AOL gold is extremely slow. Mail response time is awful. Using tons of disk space and memory, with computer constantly churning away. I have to frequently reboot just to ge...

1.4
I didn't like
  • Being forced to use aol gold or lose aol
  • I am very dissapointed in gold and nw
  • Service--high price of aol--too much advertising
#1076992
Reply to reviews
I've had an AOL email address since it first started. Because of all the spam I used to get, I got a hotmail address, but, I had very, very important documents stored on my AOL account. To my suprise in logging today, I found out my account was wiped out completely and...
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Anonymous
Cece

Same thing just happened to me today! So upset!

Anonymous
097v7HowkLoosh

aol has always made stupid changes. This is the worst of the worst and apparently they dont listen.go to *** aol thats what youve given your long time customers. Buy your buri...

I didn't like
  • Customer service
  • Lost all of my emails
#1034908
Reply to reviews
I just spoke to a rep at AOL about 2 issues of things that they dropped from the previous "FREE" version of AOL...i have been on AOL since it's inception, now i am paying again for a worse experience 1) Auto-complete in browser title bar can no longer be turned off so...
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Anonymous
hwahwa

me too,when wil it be reinstated?

Anonymous
Bill Hurley

Gold is far more diminished than above examples ... I have left 8.2 on my PC and continue to use i!

#1049769
Reply to reviews

First month is a free trial. What a JOKE. They are giving us a free month to use us as Beta for them. They want us to let them know all the problems. I've been with AOL for over 20 yrs. I guess I liked it because I was use to it & knew how to fix any problem I had...
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Anonymous
Furious101

I agree that AOL Gold is crap for all the reasons stated by Pissed. Its incomprehensible that this garbage is being foisted on long time users of AOL and more disturbiing th...

Anonymous
Anonymous

This is the worst software imagineable!!!!!.......AOL keeps getting worse and worse!.......I am going to leave after this week as I can't take it anymore dealing with it!!!!.....

#1062801
Reply to reviews