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when they shut down CompuServe they said for me upgrade to compuserve gold which trick-linked to aol desktop gold instead. I couldn't access my emails so they told me to use webmail.cs.com that I already was using or aol shield which doesn't allow me to save my emails...
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1.9
#1195608
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Forget getting help...Start a chat??? they are no help at all...they want to remotely log into your computer...um no...how is logging into my computer gonna help my email...my email in aol gold is the issue...you either get it days after its sent...it wont send...it...
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1.0
I didn't like
  • Upgrade it sucks
#1195427
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I called yesterday held 45 min having to hang up to go back to work today nearly 1 hr. got Romania and she said "If you can't get it to stop freezing I have other suggestions for you for e-mail programs" I could smell that coming. I insisted I just want to get it to...
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#1195249
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AOL Gold is terrible... slows or freezes the computer... 45 minutes to get to open an important Email.... I've watched it get worst and worst over the years... In this day and age, and with their following, you'd think they'd get it right... I can't stand starring at...
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1.0
#1194360
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I beena AOL customer since the start of it. Each new version got better and better. Now they went to this gold version and it is the worst they ever had. It like a cheaper version with no bells or whistles. I advise not to get it. I will be switching over to a new e...
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#1193786
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Verizon switched my email account from their supervision to AOL. Fine, I can deal with that. What I cannot deal with is the political "Trump" politics that is a feature of the AOL site. I am forced to see the biased Trump report card and even the invite to chat about...
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#1193727
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I am so annoyed. AOL kept me on the phone, placed me on repeated holds today, and I just wanted to cancel my 26.99 month email service. EVERYONE in my family has free email through gmail and they have been bugging me to quit AOL for a long time. I called this weekend,...
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1.0
I didn't like
  • Very rude customer service representative
  • Could not cancel via website
  • Had to call and placed on repeated holds
#1192961
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Unhappy that AOL customers have to buy another version of AOL and to know that it is very slow when signing on. Almost seems like a dummy. I wish AOL never left. This is so so not good for all my files and all my contacts have my AOL email address. And, I get tired of...
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#1187360
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This is a totally worthless program. I spend most of my time looking at the (Not Responding) message at the top of my page. I have no trouble with Explorer, Edge, Chrome, or Firefox, just AOL Gold. Online help consists of chat room tech telling me to take my computer...
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#1186313
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Aol - Just horrible

It looks like a 6th grade project. Why did you even change platforms? And my gold keeps disappearing from my computer. YOU RUINED AOL!!!
1.0
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#1185175
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