Aol Reviews

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I was told that the fee was $4.99. In plain language the New aol gold sucks. If I have to pay I don't want to see ads all over my mail, reading or when I'm writing. Send to later folder is all messed up. It seems to crash more & runs slower. After using aol for 26 yrs...
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264 comments
#1916522

THIS IS THE WORST COMPANY ON THE INTERNET......THE WORST!!!!.......A MEMBER FOR YEARS AND HAS GOTTEN WORSE......I DON'T KNOW HOW IT COULD GET MUCH WORSE!!!!.......MESSAGES ON THEIR CALL CENTER DON'T WORK FOR YEARS.......NO TECH SUPPORT WHATSOEVER....INCOMPETENT IDIOTS!!!!.............WORST SOFTWARE.......AM GETTING RID OF THEM PERMANENTLY!!!!! THEY SHOULD GO OUT OF BUSINESS AS THEY ARE WORTHLESS AND USELESS!!!!!

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ID
#1057836 Review #1057836 is a subjective opinion of poster.
Service
Aol Email Service
Reason of review
Not as described/ advertised
New Reviewer

Update my account

I want to Update my financial information THATS IT!! Thats ALLLL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Not till I get a hold of a HUMAN BEING BY PHONE!!!

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ID
#3007765 Review #3007765 is a subjective opinion of poster.
Loss
$11
Preferred solution
I want to update my account!!!
New Reviewer

Ignored

They locked me out of my account saying it was inactive which is an absolute falsity. I used it every day

User's recommendation: Use Gmail.

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ID
#2983319 Review #2983319 is a subjective opinion of poster.
Pros
  • No i didnt like it
  • Aol software for decades but no longer
  • Any aol prior but aol gold
Cons
  • Accented customer service
  • I like old system better with ims
New Reviewer

In order to assistm e they want a credit card number and contract for a monthly fee

All I did is automatically update windows ten overnight and the update stopped our email account. Our Frontier account was Verizon but is actually AOL. No one will take responsibility for the loss of email. The update also erased lot of memory and programs on our computer. I am 89 years old and don't know who to contact to solve our issue.

User's recommendation: Find out who is ACTUALLY selling you a service.

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ID
#2980949 Review #2980949 is a subjective opinion of poster.
Service
Aol Email Service
Cons
  • An update eradicated all email and they want money to assist
Preferred solution
truth in advertising. A windows 10 update ended our email service. We are both almost 90 and are in constant touch with many doctors.and need instant email contact restored. A simple update made our computer useless. We have not lost money yet.

Your rep said that many of the emails I receive would be eliminated. However, I still continue to receive the same unwanted emails that I have tried to unsubscribe to. Is there anything that can be do

I want to eliminate the unwanted emails that I have tried to unsubscribe to. Can anything be done to fix this problem. As it is, I delete 90% of the emails that arrive daily. Marilyn Brashear
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ID
#2969767 Review #2969767 is a subjective opinion of poster.
Location
San Pedro, California
New Reviewer

Open My account

My account will not open. I have gotten a divorce and want to reopen myAOL account reopen my AOL Account. it is Rsilk300@***.com
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ID
#2950748 Review #2950748 is a subjective opinion of poster.

Blocked

Aol - Blocked
Ive had trouble logging into my account all day at no fault of my own. Now when I try to create a new account Im blocked saying too many failed attempts.

User's recommendation: Don’t use!

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ID
#2927302 Review #2927302 is a subjective opinion of poster.
AOL, PLEASE HELP ME! I'm disabled because I had a stroke &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Aphasia since 2005. I'm staying temporarily in the Philippines. I tried to let AOL know that my AOL account is hacked! There are 3 fraudulent criminals...
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ID
#2923982 Review #2923982 is a subjective opinion of poster.
Location
Makati City, Manila
New Reviewer

Always have used only aol but now cannot

Need aol direct help. Great up until 1 week ago. Cannot access my email which I use everyday I do not want to get angry because aol has been a great working tool

User's recommendation: Use aol still.

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ID
#2921549 Review #2921549 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Being bombarded with spam

I get hundreds of spam e-mails daily since I decided not to buy your anti spam software. I have a yahoo account now for about 18 m0nths with no spams

User's recommendation: if you are not interested in buying aol software be ready to be over-run with spam in your e-mails.

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ID
#2918047 Review #2918047 is a subjective opinion of poster.
Location
Apopka, Florida
New Reviewer

“Thank you for wasting our time and effort.”

Ive been getting spam to an aol account that I dont have. Ive never had one with aol. I called to see if the account could be removed. Apparently not. The statement above was what I got.
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ID
#2916376 Review #2916376 is a subjective opinion of poster.
Cons
  • Spam
  • Poor service
Preferred solution
Apology
New Reviewer

Can't receive email

Cant receive emails cant receive emails, cant receive emails cant. Receive emails. Cant open an email address

User's recommendation: Nothing.

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ID
#2913747 Review #2913747 is a subjective opinion of poster.
Preferred solution
Email
New Reviewer

AOL is just getting worse

I've been using AOL for a long time. I am older and I am just used to the format. Over the years it has gotten slower and slower. Now, you have to tap on the mouse multiple times to get anything done. I thought it was my computer, so I looked at the files that were being saved. Not so, since other search engines work fine. So, I use AOL for mail and everything else I use another search engine.

User's recommendation: Use a different provider.

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1 comment
#2069089

FYI They don't use dial up anymore. Have a nice evening.

ID
#2913587 Review #2913587 is a subjective opinion of poster.
Pros
  • Same format for decades basically
  • Same format for decades
Loss
$120
Preferred solution
Price reduction
New Reviewer

Not receiving emails , password not working

No aol emails, password keep saying is wrong. Open an apps to get email, but same thing happened, not able to retrieve email. Unable to speak with customers service.

User's recommendation: Maybe try a different service.

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ID
#2911571 Review #2911571 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Nobody spoke to me , I just fixed my acct on 8/30/21 now you say I have no password, of course I do was in front of me little black dots ,erased and reput in password, nothing , last email I got onthi

You took away my email for no reason, said I needed password, had one, erased little black dots and put password back in , nothing , waited 10 mins nobody called me then this shows up,this was just fixed on 8/30/21 . What the *** is going on!! Linda Bedard, lmrbedard70@***.com! Since when have you charged for an email address, never in 11 years have I been charged!! Never saw a bill
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ID
#2900870 Review #2900870 is a subjective opinion of poster.
Cons
  • Failure to fix the problem
New Reviewer
Update by user Oct 20, 2021

Had more problems with AOL.com concerning my cellphone: called 800-827-****, and its tech support was unable to correct. the problem. Connected me with other tech support, and told me they would correct the problem, informing me that the first 30 days were free of...

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ID
#2887969 Review #2887969 is a subjective opinion of poster.
Loss
$50
Preferred solution
Need reliable service, not having to cope with all of its delays. More knowledgeable tech support

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