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THE TACTICS THAT AOL OR OATH DID WAS LIKE A BUNCH OF OUTLAWS NO NOTIFICATION OF CHANGE FORCED TO USE DESKTOP GOLD DESKTOP GOLD IS CRAP MANY EMAILS INCOMING WERE RETURNED OUT GOING ALOT WERE NOT RECIEVED YOU WOULD THINK ALL THE BIG SHOTS WHO WROTE THIS WOULD HAVE HAD THE BUGS OUT OF IT BEFORE THEY PUT IT UP ON THE BROWSER I DO NOT LIKE TO BE "STRONG ARMED" TO USE A CERTAIN FORMAT WHAT HAPPEN TO CHOICE AND WHEN YOU CALL...ON HOLD FOR MINIMUM OF 23 MINUTES THE ALL YOU GET IT EXCUSES THEN MORE EXCUSES THEN THEY SAY SORRY FOR THE INCONVIENCE THEY COULD CARE LESS BEEN A CUSTOMER FOR ALMOST 30 YEARS AND GET TREATED LIKE CRAP I THINK ITS TIME FOR A NEW BROWSER WENT TO CHAT HEARD MORE EXCUSES THEN THEY JUST CUT ME OFF A BUNCH OF "OUTLAWS"..UNFAIR PRACTICE DO NOT FORCE ME TO USE SOMETHING THAT I FEEL IS LESS PRODUCTIVE

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Poor customer service.

Preferred solution: let me use what version i want, not use strong arm tactic to make me use what you want.

Aol Cons: Outlaws forcing me to use something inferior.

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