Not resolved

Forget getting help...Start a chat??? they are no help at all...they want to remotely log into your is logging into my computer gonna help my email in aol gold is the either get it days after its wont boots you out...or sends or blocks things that aren't to be blocked when you have zero filter set...freezes lines???joke who can wait on hold for a hour??? I've had AOL forever but its looking like I may have to change and my customers will have to learn a new email address because I'm not getting the communication anyway...I'm so disappointed in the lack of help...the lack of service...and the *** upgrade...

Product or Service Mentioned: Aol Technical Support.

Reason of review: Poor customer service.

Aol Cons: Upgrade it sucks.

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