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Forget getting help...Start a chat??? they are no help at all...they want to remotely log into your computer...um no...how is logging into my computer gonna help my email...my email in aol gold is the issue...you either get it days after its sent...it wont send...it boots you out...or sends or blocks things that aren't to be blocked when you have zero filter set...freezes up...phone lines???joke who can wait on hold for a hour??? I've had AOL forever but its looking like I may have to change and my customers will have to learn a new email address because I'm not getting the communication anyway...I'm so disappointed in the lack of help...the lack of service...and the *** upgrade...

Product or Service Mentioned: Aol Technical Support.

Reason of review: Poor customer service.

Aol Cons: Upgrade it sucks.

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