Not resolved

AOL has been declining in usage and paid subscribers for years. And the introduction of AOL Gold seems to be an attempt to further injure the brand and help it into oblivion by alienating its most loyal subscribers.

What were they thinking?

Actually, they were not thinking at all. This is why, once great American Companies fail.

They do not listen to their base and incompetently try to implement new things without making sure they actually work.

I had thought about dropping paid AOL in the past but hung on. If the AOL Gold fixes do not come soon, they will lose me forever.

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Bad quality.

Preferred solution: Deliver product or service ordered.

Aol Cons: Aol gold performance.

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