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AOL has been a joke to consumers for a long time but yet I remained loyal. However, this recent upgrade (if that is what they call it) is horrible!

I do not need a pop up ad on every screen and my computer freezes constantly. Why change something that was working ok? I chatted with called customer service then they made me call in. Both times they said there is nothing they can do about my issues but they appreciated my feedback.

Well, if they cant fix this mess, I can. I will cancel my membership after 18 years and go to a free program that works for my needs.

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Bad quality.

Aol Cons: Aol gold, Inability to fix a recurrent problem over months, Sucks.

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Anonymous
#1374328

I joined new member on 2/28/17. Was charged $16 not the $12 did not get the so called free gift either.

Here it's 9/29/17 & saying they will cut my membershup if I do not renew it by 10/7/17.

Sounds like to me this may be a red flag & they are not a member of the BBB either. I am not renewing.

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