22000 AOL Way, Dulles, VA 20166, USA
Not resolved

I am very disappointed with the AOL Gold. I have been a subscriber since 1994 and, have been a paying member since AOL went free.

This version of AOL is a step backward. It is very slow when signing on and I need to make several attempts clicking on the AOL Gold logo to make it appear. It is also extremely slow to load emails that appear in the email list. I just noticed there is no "Buddy List" and not possible to block some unwanted emails.

I am very unhappy with this one and the fact that it is forced on us without a choice. I want to keep Desktop version 9.8.2 if I can and keep the Gold version.

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Bad quality.

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