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I was a member of AOL since 1995.Everyone used to tease me because I was still using AOL.

I did not like the $4.99 that was dumped on AOL users, but out of a need to send "pdf" documents and loyalty I thought it was worth it! It took me almost a day to download the software, and make sure it was working correctly. Every time I called technical help I had to explain what was not working properly. Whomever it was I was speaking to would transfer me to billing, and before I knew it, I was enrolled in another BS AOL program/service for a fee.

It then took hours to have that unwanted service removed. In the end, I was told that I cannot send "pdf's" through AOL as that part of the new software was not working yet! My mail of late has been disappearing when I log onto AOL, and today it stopped working altogether! Enough is enough!

I uninstalled all the software a few minutes ago.AOL - rest in peace!

Review about: Aol Technical Support.

Reason of review: Bad quality.

I liked: Ease of using my previous email service, Previous versions of desktop.

I didn't like: Forced to accept a new version or lose data, Sucks, Any of this aol gold, Customer service reps.


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Agreed, AOL Gold is JUNK!!!!We shouldn't have to pay for something that doesn't work.

Money sites don't lock. I signed out of brokerage accounts a number of times, only to come back, and find out I'm still signed on, with no lock in place.

I keep loosing half of my favorite places.Time to Switch!!!!!!!!!!

Aol Gold stepped back in time 10 years!!!!!!

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