Not resolved

Gold is supposed to be better? It is not.

It is slow. Many features say coming soon. I don't like the advertisement on the side of my email. I still have 9.8 so I can have my information.

I have lost features I liked. Very disappointed in AOL.. I have been a customer since 2001. I thought upgrading would be an upgrade.

It is not! When signing onto sites, I am informed aol is slow and I should upgrade to a faster provider. I use Google Chrome for facebook etc. I find it is faster and does not drop.

I can't understand why we were upgraded to AOL GOLD when it is not complete and faster.

I click on an e-mail and wait and wait for it to appear. Very disappointed!

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Bad quality.

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