Not resolved
Customer service
Style and Design

Forced to go to Desktop Gold which has been a disaster. AOL won't even answer the phones.

Amazing! Almost like they bellied up in bankruptcy??? Now they say waiting time is less than 25 minutes!!!!!! Are you f---kg kidding me?

A couple weeks ago, I finally did reach a couple of foreigners who said "updates are coming" but they couldn't tell me what nor when. I think AOL is going under! Never seen anything like this. More details are, slow response up to 15-20 seconds.

Cursor jumps all over the place. Instant Messaging is gone. Can't sign on to AOL Gold at all.

Now I go to Microsoft Edge to sign on to AOL to read my mail. Terrible

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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