Forced to go to Desktop Gold which has been a disaster. AOL won't even answer the phones.
Amazing! Almost like they bellied up in bankruptcy??? Now they say waiting time is less than 25 minutes!!!!!! Are you f---kg kidding me?
A couple weeks ago, I finally did reach a couple of foreigners who said "updates are coming" but they couldn't tell me what nor when. I think AOL is going under! Never seen anything like this. More details are, slow response up to 15-20 seconds.
Cursor jumps all over the place. Instant Messaging is gone. Can't sign on to AOL Gold at all.
Now I go to Microsoft Edge to sign on to AOL to read my mail. Terrible
Product or Service Mentioned: Aol Gold Desktop Application.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.