Not resolved

Because of AOL Gold I had to delete not once but twice over 500,000 emails going back to 2009 because when I called for help somehow these emails got incorporated into the AOL Gold thus not enabling me to open or send emails...... Not only is the mail slow but I keep losing my address book, unread mail goes into my read mail account and I need to search for it........

On my favorites list which I always used in the past with no problem I am now being told that my new browser is not recognized and I go into Explorer or Chrome to expedite the process instead of typing in the link each and every time...... As far as sending attachments, what was a simple process has now become a nightmare forcing me to sit here and try to figure out how to attach the file continuously changing file names...... Just lost AOL completely on another computer so I have to put aside several hours to call them up and start from square 1.......

I have had AOL since approximately 1992 and have been a paying customer who is losing their patience very quickly........ They need to get their act together real fast......

Product or Service Mentioned: Aol Gold Desktop Application.

Reason of review: Bad quality.

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