Contact Aol Customer Service
Aol Phone Numbers and Emails
Toll-Free Number:
-
(800) 827-6364
Customer Service:
-
(800) 759-3323AOL TTY service for the deaf or hard-of-hearing
-
(866) 885-5117Español
Accounting/ Billing:
-
(866) 541-8233
Aol Emails:
How to Contact Aol Customer Service?
Most Popular Number:
| Total calls: 1 420 | Issues resolved: 36 | Last call: May 22, 2025 |
Aol Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aol Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aol is 8008276364. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 64% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Aol may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Aol Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Aol is 8008276364. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 64% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Aol may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Aol mainly because of account, product/ service and request for information.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Aol is captioning@yahooinc.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Aol Website:
Aol Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8am - 12am (ET)
Saturday: 8am - 10pm (ET)
Locations:
Privacy Inquiries
Verizon Media EMEA,
5-7 Point Square,
North Wall Quay,
Dublin 1, Ireland.
MHC GDPR Representative
Mason Hayes and
Curran Professional Services Ltd
South Bank House
Barrow Street
Dublin 4
Ireland
Aol Customer Service Reviews
I WANT TO CANCEL BUT I CANNOT GET HELP!!! Really?
It takes THREE conversations to handle this? Why not offer your emails for free and not hire so many people to do one freaking job, which should be done by emails... you...
Ok, 21 minutes I will never get back. Funny, I elected to rate the customer service at the end of the call; and I was reminded a LOT while on hold to be sure and stay on the line after our conversation ...
but when the guy hung up--- I stayed on the line ... BOOM, it disconnected me! UNREAL!!
*** POOR service!
So long AOL... 27 years with that email address, that should've been deleted 26 years ago
I have written enough- service is awful. Sol foes not care about customers thats why gmail
Better .
But I cant change my life with aol
But awful service . Awful
Its impossible to talk to anyone about the situation, on the phone line over an hour and still unable to talk to a single person.
How Good is Aol's Customer Service?
Summary of Aol Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Aol?
Account Question:
- “Can't retrieve a new password”
- “Can't login”
- “Can’t log in”
Product/ Service Question:
- “Can’t access my email”
- “AOL productd”
- “Email saying my phone is infested with viruses. Need to confirm that phone number is genuine.”
Request for Information Question:
- “Discuss Bill”
- “Confirm email from aol is genuine”
- “Can I get my email on AOL?”
Payments and Charges Question:
- “My credit union said you are using the wrong routing number for payment”
- “Charge’s”
- “Billing”
Activation/ Cancellation Question:
- “Cancel vpn”
- “I want to reactivate my old account”
- “I want to cancel my free AOL account”
Return/ Replace Question:
- “Replacement washing machine”
- “I need a replacement freezer”
- “Change aol contract”
Staff Question:
- “Lost AOL service. Want to give new payment card and re-activate service”
- “Paying for service aol refusrs to give”
- “Customer service”
Shipping and Delivery Question:
- “Cannot recieve codes from 3rd parties”
- “Undelivered item”
- “Emails not coming - I am in the hospital . Need help emails not coming since last Wednesday . I can hear them blinking but can see them must speak to live person . I waited 3 hours on hold no one answered”
Cards Question:
- “New card number”
- “All i want to do is change card number”
- “To change credit card”
Website/ Application Question:
- “Email not downloading from server”
- “No email download or receipt”
- “Help with deletions of websites I have curtently in me AOL”
Refund Question:
- “Refund”
Other Question:
- “Issue with my aol email”
- “Email received”
- “No incoming mail”
Compare Aol Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
