Aol Phone Numbers and Emails

Toll-Free Number:

  • (800) 827-6364
Send Message

Customer Service:

  • (800) 759-3323
    AOL TTY service for the deaf or hard-of-hearing
  • (866) 885-5117
    Español

Accounting/ Billing:

  • (866) 541-8233

Legal:

  • +3 531 614 5000

Aol Emails:

Accessibility
Customer Service
Closed Captioning
Legal
GDPR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Aol Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Aol is 8008276364. 71% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Aol may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Aol Customer Service?

Most Popular Number:

(800) 827-6364
Total calls: 1 114 Issues resolved: 32 Last call: May 23, 2024

As a customer-focused organization, AOL has multiple ways of communicating with customers to resolve their issues. If you have any questions, call сustomer service by dialing the toll-free number at 1-800-827-6364. Aol tech support managers will do their best to help you whenever you call. Aol support also has a number for customers with hearing troubles. Another support number is also available, which is 1-800-759-3323. This is AOL TTY service for the deaf or hard of hearing.

If your preferred language of communication is Español, Aol customer support has an Español-speaking tech support team you can reach at 1-866-885-5117. If you have any questions about accounting and billing, call Aol phone number 1-866-541-8233. If you have any legal questions, contact the company’s legal department at +3-531-614-5000. Specialists will answer the questions that interest you via Aol customer service numbers. The phone numbers presented here can also be found on www.aol.com under "Customer support."

The company provides its customers an Aol help site in any form they prefer: mobile phone, messenger, email. Aol customer service number is available 24 hours a day, seven days a week. You can call Customer Support now at customer service phone number 1-800-358-4860. However, some services are only available to paid AOL users. For toll-free customers, technical support is available during the following AOL customer service hours- Monday - Friday: 8:00 AM - 12:00 PM ET and Saturday: 8:00 AM- 10:00 PM ET. Calls made from outside the United States may be subject to additional payments.

The company provides an Aol help site that allows you to get advice on your questions online. You can use the online helpdesk in several ways. The first is the chat window at the bottom right of the screen. Clicking on it will open a dialogue box with a virtual assistant specially programmed to answer basic technical support questions. The second option is Aol Live Support, located on your home page. Here, you can get 24/7 support for any issues with your AOL. The third way is to log in to our website and then go to Customer Support so our experts can help you.

PissedConsumer Club

Contact Information

Aol Website:

Aol Help Center:

Corporate Office Address:

Verizon Media
701 First Avenue
Sunnyvale, California 94089
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8am - 12am (ET)

Saturday: 8am - 10pm (ET)


Locations:

Privacy Inquiries

Verizon Media EMEA,

5-7 Point Square,

North Wall Quay,

Dublin 1, Ireland.

MHC GDPR Representative

Mason Hayes and

Curran Professional Services Ltd

South Bank House

Barrow Street

Dublin 4

Ireland

More contact details

Aol Rating Based on 439 Reviews

Rating details

1.5
more details
Product or Service Quality
Customer service
Website
Value for money

Rating stats

Rating trend

How Good is Aol's Customer Service?

Edelmira Itx
Edelmira Itx
Feels Disappointed | Nov 02, 2023

Pathetic

Read full quote
Salih Fgv
Salih Fgv
Feels Disappointed | Jun 30, 2023

Customer service was fine except he was unable to give me the former format I had for emails. I'm very, very angry. I've been a paying customer for probably 30 years and I'm now going to start looking for another carrier. You folks have changed something that wasn't broken. I notice that correct spell operates here, but doesn't operate on the "new and improved" AOL. This sucks!!!

Read full quote
Ludivina Zzj
Ludivina Zzj
Feels Satisfied | Mar 08, 2023

Great

Read full quote
Jina Kna
Jina Kna
Feels Disappointed | Nov 25, 2022

Bad experience

Read full quote
Husna Xbs
Husna Xbs
Feels Satisfied | Nov 17, 2022

Associate was very helpful

Read full quote
Reshawn Vyo
Reshawn Vyo
Feels Disappointed | Nov 08, 2022

Just want a VAT Invoice for AOL21494**** sent to jane.mandale@***.co.uk. It cant be that difficult

Read full quote

Summary of Aol Customer Service Calls

1.6K TOTAL
CALLS
05:30 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aol?

Account Question:

  • “Account”
  • “Update my account”
  • “Can't get signed in my account”

Product/ Service Question:

  • “Email not working I can't get email”
  • “Email not working I can't get email on laptop”
  • “Cant access accouunt after phone stolen”

Request for Information Question:

  • “I pay for and need help to change my password”
  • “Confirm order”
  • “Questions about an email from you”

Payments and Charges Question:

  • “Update payment information”
  • “Billing error”
  • “Change payment info”

Activation/ Cancellation Question:

  • “Cancell”
  • “Cancellation of subscription”
  • “I wants to terminate my husbands account”

Staff Question:

  • “Customer Omer service”
  • “No email service on iPhone”
  • “Unhappy with serviceJ”

Shipping and Delivery Question:

  • “Wrong address”
  • “Not received my order”
  • “Delivery”

Cards Question:

  • “All i want to do is change card number”
  • “To change credit card”
  • “Add a new credit card”

Return/ Replace Question:

  • “Change my phone number on my email”
  • “Need to change my phone number”
  • “Phone replacement”

Website/ Application Question:

  • “Help with deletions of websites I have curtently in me AOL”

Other Question:

  • “Technical”
  • “Need phone nu”
  • “Update mobile phone number”

About

Related Companies

Verizon, Verizon Wireless, Straight Talk Wireless, TracFone, Walmart Family Mobile

Summary

AOL is a leading global advertising-supported Web company. AOL operates one of the largest Internet subscription businesses in the US. The company provides advertisers with access to the widest display advertising network in the United States. The company launched portals in Austria, The Netherlands, India, Italy, Spain, Sweden, Switzerland, Poland and Belgium.

AOL offers some of the best tools to target and measure online advertising campaigns with the AOL's Platform-A business group, consisting of Advertising.com, TACODA, Third Screen Media, Lightningcast, Quigo as well as ADTECH. AOL merged with HP to include localized versions of the AOL.com portal and some other AOL services as the default setting on HP computers.

Aol reviews and complaints

Aol is ranked 415 out of 4188 in Media category

Founded

1985

Area Served

USA

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