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Pathetic that AOL will not let you cancel/delete a free account. They just tell you to stop using the account and that's supposed to be as good as deleting it.

Then you can just go right back to using it since AOL won't purge it from their system. What purpose does it serve AOL to keep inactive email/aim accounts? Advertising dollars perhaps? I can assure you AOL that from tonight forward everything AOL will be purged from my computer and my memory.

AOL you are a sad organization if you must keep a death grip on email users who want to purge their accounts. Pathetic.

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Anonymous
#1534849

I can't help myself from commenting. AOL is the WORST!!!!!!!!!

If you want to be hacked by every criminal and have the worst identity theft imaginable- have an AOL account. If you want to be treated like crap by someone who doesn't speak English in customer service pretending to help you, have an AOL account. - Not only did this company rip people off for years after they offered a free service, they don't allow people to delete their email accounts.

This should be against the law. This has been the worst experience EVER- YOU SUCK AOL!!!!!!!!!!!!!!

Anonymous
#1506966

ACTUALLY.... The deletion function seemed to go away when AOL and Yahoo infrastructures were merged, but there's a way around.Follow these steps.0.

Make sure you have changed your email address on all sites where use your AOL email before you do ANYTHING ELSE! Also make sure you have no paid AOL plans active.1. Sign out of your AOL account on ALL devices, apps, browsers, etc... I really mean ALL!2.

Go to (don't forget the slash at the end!) https://login.aol.com/account/delete-user/3. Sign in4. It will say you're terminating a Yahoo account. **As long as you use the aol.com url above, only your AOL account will be deleted, NOT any Yahoo account that you might have!**5.

Click the red "Continue deleting my account" link at the bottom of the page.6. Enter the full email on the account (including the @aol.com part)7. Click "Yes, terminate this account"8. When you see the success screen, click "Sounds good".

You will then go to the AOL homepage.9. If you are still signed in to AOL, click "Sign Out." in the upper right corner.After the following periods (depending on the country the account was registered in), your account and all associated data will then be permanently deleted from all AOL services.Australia or New Zealand approx. 90 daysBrazil or Taiwan approx.

180 daysAll other countries approx. 40 days*If you sign back in during the waiting period, your account will be restored.

Anonymous
to Bill Nye #1509687

THANK YOU BILL NYE!! Worked like a charm. KEY here is to go into the prefs page "recent activity" that lists all people logged in to your account and manual disconnect them.THEN paste https://login.aol.com/account/delete-user/ and she will work great.Thanks again

Anonymous
to Bill Nye #1537940

How long is the waiting period for US?

Anonymous
to annoying01 #1558097

Any country not explicitly listed in the above post: 40 days.

Anonymous
to Bill Nye #1539798

OMG, your a lifesaver!!!! FINALLY!!!

Anonymous
to Bill Nye #1558099

PSPS: The formatting got messed up. The url is NOT supposed to have a 3 or period at the end, just the slash. This might solve any "Page Not Found" errors.

Anonymous
#1501599

A classs action lawsuit will fix this issue

Anonymous
to Anonymous #1492781

It’s 2018 and you still cannot cancel a free account. Ridiculous.

What a waste of time. I hate AOL...the fact that I went back to it at all is stupid on my part.

Anonymous
Orlando, Florida, United States #681947

:cry

Anonymous
#536614

If you do not want to use your AOL account and are unable to cancel, be sure to delete all of your email contacts, old mail, old chats, sent mail, everything. The ALMOST crooks used archived emails to my banker to try to trick them into sending a wire transfer. Luckily, my bank requires a voice verificationl!

Anonymous
#536613

My account was hacked. I cannot cancel it.

AOL sucks. My bank almost fell for it.

nikalseyn
#531075

As AOL says, just stop using it. You need to realize that everything you do on your computer and especially the internet ALWAYS remains available somewhere for anyone to inspect if they know how. You are an open book when using the web.

Anonymous
to nikalseyn #823940

That's the silliest thing I've heard, and you must live in the old ages of the internet. Unless you upload something and someone else downloads it and it would stay on the internet.

Accounts on any site can be permanently deleted.

AOL is the ONLY place that gives people problems, most likely because they want their account numbers to 'seem' high for advertisement purposes. Even if they're all inactive.

nikalseyn
#531074

As AOL says, just stop using it. You need to realize that everything you do on your computer and especially the internet ALWAYS remains available somewhere for anyone to inspect if they know how. You are an open book when using the web.

Anonymous
Toms River, New Jersey, United States #1074552

i am so *** frustrated trying to delete my god damned aol account which is free and has been hacked so ive been trying to delete it to be rid of it but NOPE that would make too much *** sense right aol

i hate your company. rot in *** sorry sons of ***

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