I have had AOL for 16 years. On April 26th, I received an error message that said I needed to verify my age which I cannot do because I cannot access AOL. I have spoken with 5 techs, two of whom got my permission to remote in to fix the problem. AOL Gold was removed...Read more
I pay $11.99 for aol. I have been paying for 21 years. I was happy with my email with the custom sounds, the beautiful desktop themes, and changing the toolbar color. Now I have none of that. Very ugly. Very boring. I believe the company was sold to Oath. Is that what...Read more
As AOL does down the tubes it is taking the remainder of it's members with them. The are good at handling excuses. When I attempted to talk to them I was told by a recording that they were closed. I'm sure that they will have an excuse. AOL is pure crap! The favorites...Read more
Aol - Horrible !
Updated as required. Now my Win 10 desktop has slowed to almost dead stop when trying to use AOL Gold desktop App and signing in Takes a minute or more to do anything At least my iphone and Imac can still work to pull my AOL Based mail Some bug in their software or diwnloaded with it has really screwed up everything AoL has been my main email server but it is time to cut it loose ASAP
I have been with tech support for numerous calls, each taking at least one hour or more. They are useless and cannot fix the problems. AOL Gold is extremely slow compared to 9.8.2. It is so slow that it is almost unusable. The tech support people try the same...Read more
Aol Gold sucks
I ha e been a paying customer at aol for o er 15 years. I liked the service. They switched to aol gold..and it started out just slow...painfully slow. Then after a month it started freezing. They have reoaired 3 x remotely. It works for a couple of emails and freezes again. The free aol works fine and so does my phone aol. But aol gold desktop might bankrupt them
What a crap program. I cannot believe I was FORCED to upgrade to AOL GOLD. I contacted AOL support - because it takes soooo long to open an email to read - she did as good as she could - it made no difference. She said it is a known issue with the new software but that...Read more
Yes, I did contact AOL help; got a young woman with a very difficult accent on the line who, after about 45 minutes of trial and error told me she could not help me any further. I have expressed my disappointment in AOL Gold on Facebook and it looks like I am not...Read more
After over an hour holding for 3 separate departments I finally reached a tech, somewhere in Manila, who actually knew that there was no way to transfer My Favorites from AOL Gold to Chrome or any other browser. I'm sorry, he said, the engineers are working on that and...Read more
Has anyone figured out how to move the favorites out of the new AOL Gold , over to Internet Explorer or Chrome? I cant figure out a way, even copy and paste doesn't work. I cant stand looking at this new AOL Gold anymore and have to get rid of it...too many ads, mail...Read more
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