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I have had AOL for 16 years. On April 26th, I received an error message that said I needed to verify my age which I cannot do because I cannot access AOL. I have spoken with 5 techs, two of whom got my permission to remote in to fix the problem. AOL Gold was removed...
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Anonymous
BEYOND ANGRY

I have had the same exact problem, 2 weeks I have not been able to access my desk top, I can get my mail, but my business icons are set up on the desktop, the techs are useles...

Anonymous
Anonymous

How did you lose $37500?

1.0
I didn't like
  • Gold desktop
  • No solutions offered
  • Fraud
#1247042
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I pay $11.99 for aol. I have been paying for 21 years. I was happy with my email with the custom sounds, the beautiful desktop themes, and changing the toolbar color. Now I have none of that. Very ugly. Very boring. I believe the company was sold to Oath. Is that what...
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1.0
#1152137
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As AOL does down the tubes it is taking the remainder of it's members with them. The are good at handling excuses. When I attempted to talk to them I was told by a recording that they were closed. I'm sure that they will have an excuse. AOL is pure crap! The favorites...
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#1151356
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Aol - Horrible !

Updated as required. Now my Win 10 desktop has slowed to almost dead stop when trying to use AOL Gold desktop App and signing in Takes a minute or more to do anything At least my iphone and Imac can still work to pull my AOL Based mail Some bug in their software or diwnloaded with it has really screwed up everything AoL has been my main email server but it is time to cut it loose ASAP
1.4
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Advertised vs Delivered
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#1148986
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I have been with tech support for numerous calls, each taking at least one hour or more. They are useless and cannot fix the problems. AOL Gold is extremely slow compared to 9.8.2. It is so slow that it is almost unusable. The tech support people try the same...
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Anonymous
Gerry Casper

I just want my 2,150.00 as promised an guarenteed. I already paid a $150.00. Fix it ill check at 10:00am for my money like Mr. Chambers said it would be there. Tu an we will s...

#1147292
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Aol Gold sucks

I ha e been a paying customer at aol for o er 15 years. I liked the service. They switched to aol gold..and it started out just slow...painfully slow. Then after a month it started freezing. They have reoaired 3 x remotely. It works for a couple of emails and freezes again. The free aol works fine and so does my phone aol. But aol gold desktop might bankrupt them
2.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1145884
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What a crap program. I cannot believe I was FORCED to upgrade to AOL GOLD. I contacted AOL support - because it takes soooo long to open an email to read - she did as good as she could - it made no difference. She said it is a known issue with the new software but that...
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#1133528
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Yes, I did contact AOL help; got a young woman with a very difficult accent on the line who, after about 45 minutes of trial and error told me she could not help me any further. I have expressed my disappointment in AOL Gold on Facebook and it looks like I am not...
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Anonymous
Anonymous

By delving into just a bit of your 1800+ acres of online meltdowns over products and services, one thing became very clear: you are impotent.

#1130991
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After over an hour holding for 3 separate departments I finally reached a tech, somewhere in Manila, who actually knew that there was no way to transfer My Favorites from AOL Gold to Chrome or any other browser. I'm sorry, he said, the engineers are working on that and...
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1.1
I didn't like
  • Long phone wait to speak to unqualified employees
#1108228
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Contact Aol

Mailing Address:
Oath Privacy
22000 AOL Way
Dulles, Virginia 20166
United States
Phone:
(800) 827-6364
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Has anyone figured out how to move the favorites out of the new AOL Gold , over to Internet Explorer or Chrome? I cant figure out a way, even copy and paste doesn't work. I cant stand looking at this new AOL Gold anymore and have to get rid of it...too many ads, mail...
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Anonymous
Vicky

I am definitely not a fan of AOL gold either.... the smaller viewing area when writing emails due to large CC: and File attachment lines; alphabetizing favorites when I had th...

Anonymous
Chuck

http://www.linkagogo.com/go/Convert?informat=aol&outformat=ieIf you have a backup of the PFC files from a previous version of AOL you can convert your favorites to HTML which ...

1.4
I didn't like
  • Aol gold
#1090926
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