Installed Gold. Browser would bring up web page and then go blank.
E-mail - reply to a message and the body of the message blank. Try to write a new mail and you could not select body of message. Tried support to fix problem. After waiting 20 minutes sent to tech support.
Tech tried several things with no fix and then rebooted my computer in safe mode. This screwed up the interactive session and never heard from the tech again. Got another tech who was on the phone with me. He tried several things while using the interactive session.
He asked me to reboot the modem, then the phone went to fast busy and he never resumed the interactive session. Guess if you can't figure out the problem you just disconnect.
Product or Service Mentioned: Aol Gold Desktop Application.
Reason of review: Poor customer service.
Monetary Loss: $15.
Preferred solution: Keep the version I have and not force Gold update.
Aol Pros: Aol software for decades but no longer.
Aol Cons: Being forced to use aol gold or lose aol, Aol is absolutely the worst, I am very disappointed in aol gold.