Product: Aol Technical Support Clear all filters (0 of 13 reviews match)
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I have had AOL for 16 years. On April 26th, I received an error message that said I needed to verify my age which I cannot do because I cannot access AOL. I have spoken with 5 techs, two of whom got my permission to remote in to fix the problem. AOL Gold was removed...
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Anonymous
BEYOND ANGRY

I have had the same exact problem, 2 weeks I have not been able to access my desk top, I can get my mail, but my business icons are set up on the desktop, the techs are useles...

Anonymous
Anonymous

How did you lose $37500?

1.0
Product
Aol Technical Support
I didn't like
  • Gold desktop
  • No solutions offered
  • Fraud
#1247042
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We have problems with our aol mail account for the last week. We get 40 to 70 e-mails a day. Friday April 27 our account was deactivated for “lack of use in the use”. Today, May 1st we stopped receiving emails. We called tech support and were told, “because we have a...
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1.8
Product
Aol Technical Support
#1245491
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my email in aol gold is the issue...you either get it days after its sent...it wont send...it boots you out...or sends or blocks things that aren't to be blocked when you have zero filter set...freezes up...phone lines???joke who can wait on hold for a hour??? I've had...
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1.0
Product
Aol Technical Support
I didn't like
  • Upgrade it sucks
#1195427
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How the *** could AOL stick us with the GOLD BS and not at least leave 9.8 or 9.8.2 up just in case!!???" I have 6 laptops and I put gold on 5 of the 6 (the 6th is just an old old acer spare). Gold freezes up almost immediately after installing and it just keeps...
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1.7
Product
Aol Technical Support
I didn't like
  • Aol gold blows
#1128878
Reply to reviews
I don't think a $40 refund is going to "fix" how horrifyingly AOL is treating us. They blame Verizon and Verizon just doesn't care and apparently would rather see us all bail so they can just close AOL completely. I don't think they realize that they are HARMING people...
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Product
Aol Technical Support
#1124460
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Got AOL Gold because they said, I had to. Now I'm going to leave after 30 years of AWFUL AOL. Stunts *** the Gold one shows me they'll always be sub-standard. I had their Tech Support install it. He seamed smart and sold me "System Mechanic". Now nothing works! Typical...
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Anonymous
enterthedragonow

Same problems here i called support really sad, they use over sea operators that cant talk english very well and they know it has problems like being real slow, freezes your...

Product
Aol Technical Support
#1122419
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AOL GOLD IS TERRIBLE.

AOL GOLD IS TERRIBLE.
WHEN I NOTIFY PEOPLE IN MY ADDRESS BOOK, I WILL CANCEL AOL. I HAVE BEEN OVER CHARGED & WILL REQUEST A REFUND. YOU NEED !00 WORDS/ HOW ABOUT...I JUST TYPE AAAA UNTIL I GET 100. OR SCREW YOU. AOL GOLD SUCKS. {{Redacted}}
Product
Aol Technical Support
#1120786
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I was a member of AOL since 1995. Everyone used to tease me because I was still using AOL. I did not like the $4.99 that was dumped on AOL users, but out of a need to send "pdf" documents and loyalty I thought it was worth it! It took me almost a day to download the...
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Anonymous
rbichler10

Agreed, AOL Gold is JUNK!!!! We shouldn't have to pay for something that doesn't work. Money sites don't lock. I signed out of brokerage accounts a number of times, only to co...

1.0
Product
Aol Technical Support
I liked
  • Previous versions of desktop
  • Ease of using my previous email service
I didn't like
  • Forced to accept a new version or lose data
  • Sucks
  • Any of this aol gold
#1113690
Reply to reviews
My whole AOL experience is now insane. I cannot even GET there except by going to google first. Even with THAT fix my favorite places and all saved favorite bar links are gone. In fact my favorites bar is gone. A call to AOL and a huge bill for a home computer service...
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Anonymous
Anonymous

I would pay $10.00 month to have the old AOL back. AOL GOLD is worse than horrible.

1.1
Product
Aol Technical Support
#1093796
Reply to reviews

Please, somebody, tell me a good alternative to AOL. After twenty years, I am DONE. It's horrible. And when you call for tech help, they leave you hanging on the line for 45 minutes, only to get someone in India who you cannot understand and then tells you they don't...
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1.2
Product
Aol Technical Support
I didn't like
  • Any of this aol gold
#1092443
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