I was force to either accept the new software or surrender my account seeing that my software package was being eliminated. The $3.99 monthly fee seemed reasonable, little did I know that it would be an entirely new network that doesn't inter act with the old AOL network.
Features are not activated, may things that you click on tell you coming soon, the program constantly freezes, no private messaging system, unable to contact with old existing contacts that are still on the old system, long waits if you call in on the assist number, they are saying it will be the end of the year before the conversion is complete and everyone will be on one system again and I guess the only benefit is that it starts with a 30 day free trial. I for one will be cancelling before the fees start after 22 years on AOL.
Product or Service Mentioned: Aol Account.
Reason of review: Return, Exchange or Cancellation Policy.