AOL email has not been working for 2 days and NO ONE received any kind of notification about problems even though the entire area of the east coast USA is having access issues. I can log in but once in the email box cannot open anything. How bad is that? There is a...Read more
Yes, I am experiencing the same problem. Now and again, somehow AOL GOLD becomes my default browser and I have to go to the browser I actually was using and reassign it to be my default browser again. I never had problems with the AOL 9.8 version I was using, before...Read more
Have been with AOL since the 1990's. The change to AOL Gold has not been a good experience. A number of issues need to be corrected. A major issue is not being able to backup the Personal Filing Cabinet -- mail saved on my computer -- and restore it if necessary. The...Read more
I detest AOL Gold. So many features available in previous versions were taken away and never restored. I have numerous complaints, but why bother to enumerate them when AOL clearly doesn't give a damn about customer satisfaction and nothing is likely to change. But...Read more
Is there any way I can go back to former setting? It is absolutely ridiculous seeing a large, stretched out picture and having to click down several spaces to see the caption relating to the picture!!! This is inconvenient and I HATE it!!! Why oh why did y'all have to...Read more
wanted to make new aol address. went on aol asked aol sent me to a different web sight. NOW I see why people laugh at me when I say still with AOL. same Address for 30 years. just using AOL for junk *** I never I never will open and see. AOL Brought this on there...Read more
AOL does not permit deactivated/deleted emails to be recreated from scratch. Not allowing deactivated/deleted email accounts any kind of reactivation but ALSO not allowing recreation imposes great challange and difficulty on returning users. After contacting customer...Read more
- Diversity of support channels offered
I didn't like
- Problematic aol policy
Aol - I think Oath plan is to destroy A O L
The software is terrible has cut features like aim price wasn't changed . Program is hard to start does eratic things so after years as a aol fan looking for something else.
I pay monthly for AOL, but that didn't stop them from cutting down my view area of my eMail to insert a giant advertisement the entire length of my screen from top to bottom and very wide. There is no way to get rid of this advertisement. Now I have to shift left and...Read more
The old AOL v9.2 had one Sign-On screen which showed your screen name and where you entered your password. Initially, the new AOL "Gold" changed it to two screens - that was slow & bad enough. Now, it got worse as it created a process involving three screens (first...Read more
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