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AOL GOLD REALLY REALLY SUCKS. Why screw with a good thing. You could have at least worked out the bugs before announcing that we had to all switch over OR ELSE no service. I can't even change screen names without signing off. Bad all the way around. I can't choose a...
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#1115392
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Time to quit "AOL (fool's) GOLD." What a rip-off. Nothing works and all of the features that made aol attractive are eliminated. Trumped again! I try to send a review but am told I must write more, a 100 words. (Holy Batman, and I'm only up to 52!) I better keep going...
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I liked
  • Old aol
I didn't like
  • Undelivered promises
  • New email format
  • Since i pay for aol gold the service sucks
#1115173
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I am so disgusted with AOL Gold that after almost 30 years I am dumping the desktop altogether. It's unbelievable how many standard essentials this "new and improved" program lacks. Claims that everything you love about AOL will still be there are entirely false. The...
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1.6
#1115042
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Ever since changing to gold, my AOL has stopped functioning.

Aol
#1115921
It is SLOW!!! I can't attach pictures or documents. I can't send to a group. I am paying $40 a month and have subscribed for over 20 years. HUGE step backwards AOL....HUGE!
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Aol - Can we sue?

Aol
#1110125
AOL gold is AWFUL. Being forced to pay for this ccrraapp is extortion, in my opinion. Class action lawsuit, anyone? Slow service, AIM and Email is all forked up. Can't check email on user names unless you sign into each one. Can't use my printer anymore. Need 100 words? Here ya go .... junk {{REDACTED}}
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AOL Gold sucks

Aol
#1109222
AOL Gold sucks! Takes 35 minutes to get to a tech and they want to sell you more stuff. 9.8 works just fine. Keep it AOL.
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AOL Gold is awful.

Aol
#1108315
I tried it out but did not allow it to finish converting my 9.8.2 and am still using the old format. Not switching to Gold. Horrendous!
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I downloaded the *New AOL Gold* a couple of weeks ago. Since then, I have regular computer crashes....at least a couple of times a week. My computer is SLOW and as I type, I have to wait for the letters to appear. The only improvement is now I can use Facebook without...
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2.0
I liked
  • Ease of use of previous desktop
  • Familiarity
  • Use of email and address book of previous version
I didn't like
  • Frequent computer crashes
  • Aol gold and having to switch
  • Address book format
#1114732
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NEW AOL changed file access permissions and default programs
When I click on a link in outlook, I get this message: "Your organization policies are preventing us from completing for you. Contact your help desk." I don't have a help desk. AOL help was useless. I uninstalled AOL completely and deleted the AOL GOLD programs. Still...
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1.4
#1114045
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I was a member of AOL since 1995. Everyone used to tease me because I was still using AOL. I did not like the $4.99 that was dumped on AOL users, but out of a need to send "pdf" documents and loyalty I thought it was worth it! It took me almost a day to download the...
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Anonymous
rbichler10

Agreed, AOL Gold is JUNK!!!! We shouldn't have to pay for something that doesn't work. Money sites don't lock. I signed out of brokerage accounts a number of times, only to co...

1.0
I liked
  • Ease of using my previous email service
  • Previous versions of desktop
I didn't like
  • Forced to accept a new version or lose data
  • Customer service reps
  • Any of this aol gold
#1113690
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I have more problems since I purchased aol gold than I did before......don't know why????? Seems like there's always a problem getting on line, and when I do get on line it runs slow or I get an error message to try again later. It is costing me dollars and I don't...
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#1113551
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I recently downloaded AOL Gold Desktop Application, because I had no other choice. Today, I opened my mail to find that most of my inbox emails were gone! I freaked out a little, then called AOL tech line. I spoke with a very patient and nice young lady and explained...
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#1112833
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This is the worst internet provider out there. Someone please explain to me that when the service was free, it worked great. Now they make you subscribe and download AOL Gold which is absolutely horrendous. It does not work well, it is filled with Ads and lags. Don't...
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1.0
I didn't like
  • Since i pay for aol gold the service sucks
#1112791
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Pay $11.99 / mo. for AOL Been an AOL member since 1987 . Have contacts set up in categories. ie: Friend - Fl. Friends and PHS Classmates. The new GOLD version of email had all contacts together. It also screwed up my favorite places. Went back to AOL 9.8.2 but my...
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#1112642
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