Aol
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Aol Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aol has 1.5 star rating based on 439 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Aol to a friend or colleague.
- Rating Distribution
Pros: Previous versions of desktop, Ease of using my previous email service, Old aol.
Cons: Aol gold, I am very disappointed in aol gold, Being forced to use aol gold or lose aol.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aol has 1.5 star rating based on 439 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Aol to a friend or colleague.
- Rating Distribution
Pros: Previous versions of desktop, Ease of using my previous email service, Old aol.
Cons: Aol gold, I am very disappointed in aol gold, Being forced to use aol gold or lose aol.Recent recommendations regarding this business are as follows: "Think twice", "I got new phone number but asking for verification code", "Cancel subscription", "No AOL did'nt contact me. Nothing resolved. It's a schame.", "Use another email server".
Most users want Aol to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Aol Reviews
"I don’t like the new format for email"
New format forced me to like it. I dont have a choice. My opinion is that customers should have a choice between the two formats
"Frustration"
AOL is the worse service. They provide no assistance to answering basic questions with regards to deleting sub email addresses. The organization fails...
Billing error
Preferred solution: I want my billing issue fixed
User's recommendation: Think twice
Aol gold is rip off
I was told that the fee was $4.99. In plain language the New aol gold sucks.
If I have to pay I don't want to see ads all over my mail, reading or when I'm writing. Send to later folder is all messed up. It seems to crash more & runs slower. After using aol for 26 yrs I have a problem , all of my important banking, govt, insurance,& social connections only have my aol email address.
I can't even imagine trying to change all those connections. UGH. I read an email & clicked on 'mark unread' when I tried to pull it back up I only got the heading but NOT the info. Trying to send email to a group of friends & being told there is a problem, but no idea what is wrong.
I always used this group in my 9.8 desktop with no problems. I can't tell you how disappointed I am with this aol gold.
Besides having the audacity to charge for what is free on so many other levels it just doesn't work. I'm starting to change all my aol correspondence to another outlet.
AOL Gold
Aol Gold is a new aol service that I was forced to give up my old aol account and get the new AOL for a small monthly fee. Unfortunately I am very much disappointed.
It is very slow to sign in, emails open as blank and it freezes up all the times. I am very much disappointed. I be leaving Aol after being a member for over 14 years. Also there in no private viewing and the top speed that was on the old Aol is eliminated.
The function of adding unwanted emails to a block list is not there anymore and most importantly is this.
Aol Gold does not support Java. It does not allow the users to play Java games that is used by so many to plat with their friends on line.
I agree with the man about AOL Gold. It really sucks.
Replying to
Liberal AOL News
Former email provider Verizon discontinued this service. We opted for AOL service.
The news articles we see every day have a definite, strong Liberal slant...I am of the opinion, it is necessary to view both sides of an issue to help form an educated opinion...not sure how long we will stay with AOL, but would really appreciate some conservative views on current issues! Not sure why I need to enter at least 100 words, but blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, etc, etc, etc.
agree
Anderson, South Carolina
Can’t login into
User's recommendation: I got new phone number but asking for verification code
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nairobi, Nairobi Province
AOL mail is going to trash
Frustration
- Dealing with incompetence among the company
Preferred solution: Resolution to the problem of deactivating sub email accounts
User's recommendation: Cancel subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salvador, Bahia
Conexão de repente, faz 3 dias, negada a minha conta de Seguro/mutual social (MGEN
De repente, desde o inicio da semana, após digitar o login e a senha absolutamente corretos, e escolhar a boa imagem para verificação, em vez de abrir-se, como desde sempre, o meu espaço pessoal, aparece a seguinte menção:
""Authorization Required This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required"
Assim estou proibido de ter acesso ao meu proprio espaço pessoal de seguro social. Sublinho que é o unico caso de recusa de acesso, Todos os outros sites e links funcionam perfeitamente.
Agradeceria muito que arreglassem o problema.
Best regards,
Patrick Dahlet
(Bahia) Brasil
User's recommendation: No AOL did'nt contact me. Nothing resolved. It's a schame.
There is only one solution to this problem, either you can send me an email and verify whether yes, I am the same person or not because that address is mine and the email address is also mine. If you want, you can send an email.
If you want, you can send me the code for verification on the number given in my profile and can also verify from that, but these people are deliberately creating drama and are forcing me to keep that product at the cost of my life ,Within this topic, if I want, I can go to the court because there are 10 ways to reserve this Jesus, but you are not doing it with all your heart and I have entered the wrong number by mistake. That number is also invalid at the time of ordering. I tried calling him on the number but still the number is invalid. Where are you sending this code?
They are sending the code from where the code cannot be obtained. He will never get the code from the number.
Jersey City, New Jersey
Can't open my emails.
I can't open any of my emails. This issue started either last night or this morning.
At any rate, I tried calling customer support (twice), and both of them gave me options that didn't really do anything. I tried clearing my cookies/caches and opened the website on a different browser, but nothing worked. All they did was offer me subscriptions for premium services, which I didn't want! Both of them told me that no one called about the same issue I'm having.
I even told them that my ISP worked fine. The two customer service reps said I could only receive tech support's full services unless I signed up for a subscription.
Not like I can afford one ATM. It was a complete and total waste of my time.
User's recommendation: I don't recommend using their customer service. Those guys clearly don't know what they're doing.
Had to pay to reset pass word becaus they changed a security question.What at scam
- Scam
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not able to contact a representative.Account was hacked
Preferred solution: Resolution to hacked situation
User's recommendation: Use another email server
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor communication. No one to take call only loud buzzing sound
Preferred solution: Someone to call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Washing machine Purchase phone cut off.
Company fixed the issue and I have been provided with apology. I received an e-mail three days after ordering to ask me to fill in on the calendar and my post code what dates they would be in the area. Just waiting for washing machine delivery.
Preferred solution: A response to our order and delivery details.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
SELLS YOUR DATA & SPAM BOMBS YA!
User's recommendation: Avoid at all costs
Miami, Florida
Dishonest company
User's recommendation: Get an alternate email adress from somewhere else.
Same thing is happening to me guess I’ll be terminating my account with aol
Can’t get into my account
Preferred solution: On to my email
Brands Related to Aol
Verizon Wireless
“Can I order was approved on the 23rd of February it has not arrived and I haven't got a tracking number...“
Verizon
“I am currently using a warranty replacement phone i received from verizon because I had multiple issues...“
Straight Talk Wireless
“Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize...“
TracFone
“I purchased online a phone and plan for my granddaugter who lives in a different city from me and paid...“
Companies Similar to Aol
Yahoo
“Yahoo tried this once before and had a billion complaints. They removed the button to view my comments,...“
Comcast
“I tried to pay my bill via phone the way I did this time last month. I called the exact same number that...“
MSN
“Today is 7/25/23. I have been a faithful follower of MSN on the Webb as well as the Cable TV for years....“
“I cancelled a subscription back in June. I have emailed and sent screenshots to Google probably 6 times...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
The new format totally sucks! I send a lot of emails to groups of people by saving them in drafts.
You can no longer simply copy a group of 10-30 people off the drafts I save and paste in a new email. Pasting doubles ALOT to the new email so I spend minutes deleting the damn doubles.
WHY can’t AOL fix this after I reported it within days of this terrible format? What a sad change!!!
THIS IS THE WORST COMPANY ON THE INTERNET......THE WORST!!!!.......A MEMBER FOR YEARS AND HAS GOTTEN WORSE......I DON'T KNOW HOW IT COULD GET MUCH WORSE!!!!.......MESSAGES ON THEIR CALL CENTER DON'T WORK FOR YEARS.......NO TECH SUPPORT WHATSOEVER....INCOMPETENT IDIOTS!!!!.............WORST SOFTWARE.......AM GETTING RID OF THEM PERMANENTLY!!!!! THEY SHOULD GO OUT OF BUSINESS AS THEY ARE WORTHLESS AND USELESS!!!!!
aol app on android is horrible too many stories too much worthless news and I can,t use anything else but the AOL app.Total money making mess, I have had AOL for 20+ years. As far as AOL gold forget it. SLOW
I agree 100%. I have had aol since the dial up days.
It has gotten worse. I receive nothing but spam. You cannot get rid of it.
They add their bias opinion news (so called) articles which is false lies or scams. I'm leaving aol with no regrets.
WTH DID YOU REMOVE MY COMPLAINT AOL? DIDN'T LIKE ME TELLING THE TRUTH??
I have been a member of AOL for over 25 years. I want to express that I am highly offended by the biased censoring of your comments on the Public Comments on the very biased AOL HUFF post stories being published.
This is a free world guaranteed by the first Amendment and that includes whether you are a liberal, conservative or independent. This is not meant to give AOL or HUFF POST the right to censor anyone's comments if THEY do not agree with them. You have offended me and taken away my first amendment right.
I am reporting you to the FCC as I personally feel this action is in violation of the standards and regulations of public commentaries. Linda (Lin) D Ford linsapco@***.com
Good luck with your FCC complaint but AOL is a private company just like Facebook,, Twitter, Instagram, WhatsApp etc.. They own the companies and set the rules.
Depriving you of your first amendment is not on top of their list. Guess what? Just like you, they also have first amendment rights. That includes censoring harmful misinformation and disinformation or posting derogative and harmful content.
Don't know what you posted but apparently you're miffed that your post was deleted. It couldn't have been in the company's best interest to allow it.
ads everywhere , loading is slow, can't block 20-30 filthy emails everyday because aol took away the allow only feature, when chatting it freezes up then you get booted..after a minute a white screen brings you back " i've warned aol 10's of times about this and they do nothing or it goes away for a few weeks and comes back, racism and flthy chatting and threats like someone is gonna boil you in boiling water or they wanna suck guys d---s happens always and when reported TOS and aol they do nothing, the notify aol feature in chat is useless and works maybe 3 times then does nothing, half naked pictures on the news page and now a advertisement for brousing half naked women, you try to read news stories and you are blasted with ads flashing in your face..I pay for a internet service..not for a trash service
Yeah, AOL has really gone downhill. Website incompatibilities are everywhere and I was surprised to see that despite needing to pay to use their browser now (who even does that nowadays?...), the browser's quality has not improved and integrated ads are still rampant despite paying.
So they are double dipping. That all being said, you could get another browser that is actually good and free such as Firefox then put an adblocker on it (AOL doesn't even allow browser extensions like that, probably so they can keep showing you ads of their own) then just go to the AOL mail website and log in because even if you cancel the gold browser subscription, you should still be able to keep your Email as it's free. But make sure to manually copy over your favorites before cancelling if you have any because they seem inaccessible if you can't use the browser. Why I say manually is because unfortunately other browsers can't seem to be able to import favorites from AOL like they can from each other.
Yet another bad oversight on AOL's part... The fastest method I found is to have both browsers open side by side, open a favorite in AOL, then copy the URL to Firefox or whatever other browser you would like to migrate to and bookmark it. Yep, it seemingly has to be one by one... You can organize your bookmarks on the new browser as you see fit after that or as you go though.
So I hope you don't have many bookmarks. How do I know all of this? Because I dropped AOL after all the issues they had and had to do all of that myself.
However, I never regretted the decision because other browsers just run better. It may take a little work to get yourself set up on another browser, but it's certainly a lot less work than trying to get AOL Desktop Gold working on a regular basis.
AOL was my first introduction to the www. I had them for years and I still use a part that doesn't cost anything.
I have DuckDuckGo, the chrome browser, and even Safari because it is built into my iPhone and I can't get rid of it and it's intertwined with the many iPhone features that don't work properly if I deleted it. I tried with no luck so I tend to use the other two. To recover my Google account if I get locked out I put 3 ways to recover that account. I use my AOL email, my phone number, and device I use all the time like my iPhone model.
I have the BRAVE browser and OPERA browsers on stand by. I don't know if I have it set up right because I'm constantly bombarded with a notification bubble bar across my screen Everytime I get sent a message through spam at times. Or a political message ( Once you donate to your favorite party, the messages to donate again start coming alot as well as email too. AOL usually sends me the a lot of Daily Kos messages.
( A left wing news magazine).
I must have set it up to do that as I am proudly a democrat. Anyway, you have choices.